Support Center

How can we help you?

Basic issues

Can’t log in with my phone? Why the captcha is not being verified?
Our website is mobile friendly, but this error might happen considering the difference in devices where captcha does the verification. Please, try usi...
Wed, 12 Sep, 2018 at 8:54 AM
How do I recover lost cryptocurrency deposits? Are there fees involved?
We have certain procedures and reasonable fees involved in recovering your lost assets or funds. The fees are payable only after the funds have been recover...
Wed, 26 Aug, 2020 at 10:17 AM
How do I recover my account? (Change of phone number, lost email access)
We have certain procedures and reasonable fees involved in recovering your account. The fees are payable only after the account has been recovered and compl...
Wed, 17 Nov, 2021 at 1:25 AM