Support Center

How can we help you?

Basic issues

Does your market page work with firefox, and other browsers?
Yes. You should be able to use any regular browser, but we can’t guarantee the efficiency regarding the using of the platform.  We do suggest our clients u...
Wed, 12 Sep, 2018 at 8:49 AM
Can’t log in with my phone? Why the captcha is not being verified?
Our website is mobile friendly, but this error might happen considering the difference in devices where captcha does the verification. Please, try usi...
Wed, 12 Sep, 2018 at 8:54 AM
Why my wallets are not available and why can't I trade?
When you create or sign up for an account, it takes a few minutes to build your wallets until you can fund them. Though, if your account shows any level...
Mon, 17 Sep, 2018 at 4:37 PM
Would it be possible that any of my Crypto wallet address continually changing?
No. All Crypto wallet addresses shown on your CoinField account, are fixed and permanent. That means, your crypto addresses will never change and will r...
Wed, 4 Jul, 2018 at 4:31 PM