Basic Withdraw Questions
At this moment we offer 4 withdrawal options¹ and you must have level 6 verification (no exceptions) in order to request a withdraw: Wire Transfer - for C...
Wed, 2 Jan, 2019 at 1:53 PM
No. We currently offer Canadian Dollar (CAD), US Dollar (USD), British Pound Sterling (GBP), Euro (EUR), Japanese Yen (JPY) and United Arab Emirate Dirham ...
Wed, 2 Jan, 2019 at 1:53 PM
Each type of withdraw request differs from each other regarding it's processing time. Please check our Transfer Fees page for the latest updates and ti...
Wed, 2 Jan, 2019 at 1:53 PM
Yes. Withdrawals for cryptocurrencies are instant and automatically processed on the blockchain. However, the time can vary a few minutes to find each b...
Wed, 2 Jan, 2019 at 1:53 PM
We currently charge a small % fee for both Fiat¹ and Cryptocurrency² withdrawals. For withdrawals using XRP, the transaction is free. For more information,...
Wed, 2 Jan, 2019 at 1:53 PM
Unfortunately not. According to our policies, transactions attempted to be sent or received from third parties are NOT ALLOWED as clients must request f...
Wed, 2 Jan, 2019 at 1:52 PM
If the remaining amount in any of the user’s digital asset wallets or fiat accounts are less than the minimum withdrawal limit, the user shall first convert...
Wed, 2 Jan, 2019 at 1:52 PM
The minimums and maximums are per day according to your verification level and method of transactions. Please visit our Transfer Fees page for further infor...
Mon, 15 Oct, 2018 at 2:10 PM
If the remaining amount in any of the user’s digital assets wallet is less than the actual minimum/ fee, the user shall first convert the digital assets to ...
Mon, 15 Oct, 2018 at 2:13 PM
Cryptocurrency transactions are NOT possible to cancel, as they are automatically processed by the blockchain. Considering this, we suggest our clients to b...
Wed, 2 Jan, 2019 at 1:52 PM