Basic Withdraw Questions
At this moment we offer 4 withdrawal options¹ and you must have level 6 verification (no exceptions) in order to request a withdraw: Wire Transfer - for C...
Mon, 10 Aug, 2020 at 10:49 AM
No. We currently offer Canadian Dollar (CAD), US Dollar (USD), British Pound Sterling (GBP), Euro (EUR), Japanese Yen (JPY) and United Arab Emirate Dirham ...
Mon, 10 Aug, 2020 at 11:01 AM
Each type of withdrawal request differs from each other regarding it's processing time. Please check our Transfer Fees page for the latest updates and ...
Mon, 10 Aug, 2020 at 11:10 AM
Our finance team will process all the withdrawal requests within 1-15 business days automatically. After the withdraw is requested, it cannot be canceled a...
Thu, 16 Dec, 2021 at 12:27 AM
We currently charge a small % fee for both Fiat¹ and Cryptocurrency² withdrawals. For more information, please visit our Transfer fees for current rates, f...
Mon, 10 Aug, 2020 at 11:11 AM
Unfortunately, not. According to our policies, transactions attempted to be sent or received from third parties are NOT ALLOWED as clients must request ...
Mon, 10 Aug, 2020 at 11:11 AM
If the remaining amount in any of the user’s digital asset wallets or fiat accounts is less than the minimum withdrawal limit, the user shall first convert ...
Mon, 10 Aug, 2020 at 11:12 AM
The minimums and maximums are per day according to your verification level and method of transactions. Please visit our Transfer Fees page for further infor...
Mon, 10 Aug, 2020 at 11:12 AM
Cryptocurrency transactions are NOT possible to cancel, as they are automatically processed by the blockchain. Considering this, we suggest our clients be s...
Mon, 10 Aug, 2020 at 11:42 AM
In case you want to cancel your fiat withdraw for any reason, please go to support tab >> select support ticket >> and where it says "What ...
Mon, 10 Aug, 2020 at 11:57 AM