Basic Withdraw Questions
At this moment we offer 4 withdrawal options¹ and you must have level 6 verification (no exceptions) in order to request a withdraw: Wire Transfer - for C...
Wed, 2 Jan, 2019 at 1:53 PM
No. We currently offer Canadian Dollar (CAD), US Dollar (USD), British Pound Sterling (GBP), Euro (EUR), Japanese Yen (JPY) and United Arab Emirate Dirham ...
Wed, 2 Jan, 2019 at 1:53 PM
Each type of withdraw request differs from each other regarding it's processing time. Please check our Transfer Fees page for the latest updates and ti...
Wed, 2 Jan, 2019 at 1:53 PM
Yes. Withdrawals for cryptocurrencies are instant and automatically processed on the blockchain. However, the time can vary a few minutes to find each b...
Thu, 22 Aug, 2019 at 11:12 AM
We currently charge a small % fee for both Fiat¹ and Cryptocurrency² withdrawals. For more information, please visit our Transfer fees for current rates, f...
Tue, 23 Jul, 2019 at 1:28 PM
Unfortunately, not. According to our policies, transactions attempted to be sent or received from third parties are NOT ALLOWED as clients must request ...
Tue, 23 Jul, 2019 at 1:28 PM
If the remaining amount in any of the user’s digital asset wallets or fiat accounts are less than the minimum withdrawal limit, the user shall first convert...
Thu, 22 Aug, 2019 at 11:11 AM
The minimums and maximums are per day according to your verification level and method of transactions. Please visit our Transfer Fees page for further infor...
Mon, 15 Oct, 2018 at 2:10 PM
If the remaining amount in any of the user’s digital assets wallet is less than the actual minimum/ fee, the user shall first convert the digital assets to ...
Mon, 15 Oct, 2018 at 2:13 PM
Cryptocurrency transactions are NOT possible to cancel, as they are automatically processed by the blockchain. Considering this, we suggest our clients to b...
Wed, 2 Jan, 2019 at 1:52 PM