Support Center

How can we help you?

Interac e-Transfer or Email Money Transfer

How can I initiate a withdrawal¹ using Email Money Transfer?
In order to initiate a withdraw Request via E-Transfer,  you must first be Approved to Level 6 (no exceptions) and follow the steps as shown on your Dashboa...
Mon, 15 Oct, 2018 at 2:51 PM
What is my withdrawal password for E-mail Money Transfer¹?
To receive the funds resulted from your E-transfer withdrawal request, you must inform a password, which will always be your Account Reference number (SN nu...
Mon, 15 Oct, 2018 at 2:57 PM
Can you expedite my E-transfer withdraw request?
We cannot expedite any funding methods. Please be patience and wait for the time frame to be completed. As per the time frames noted on the our Transfe...
Thu, 4 Oct, 2018 at 8:45 PM
How long does it takes for my funds sent by Interac e-Transfer¹ to be available in my account?
E-transfers can take up to 48 hours PST (Vancouver Pacific Time). The 48 hours frame starts from the Bank's cut-off time which is 1 PM (PST) & 4 PM...
Sun, 7 Oct, 2018 at 11:50 AM