Support Center

How can we help you?

INTERAC® Online

Is there any difference between Interac Online¹ and Interac e-Transfer?
Yes, there is. Interac online: is the payment method which you use your bank debit card to fund your account online.  Please notice that we do not offer...
Mon, 16 Jul, 2018 at 3:25 PM
How do I use Interac Online¹ Funding?
Interac online is the payment method which you use your bank debit card to fund your account online.  Please notice that we do not have this option ate the...
Mon, 16 Jul, 2018 at 3:25 PM
When will Interac Online¹ transfer Funding option Return?
This option has been disabled temporarily until we have implemented a better processing system. ¹ Be advised that any third party extra fees charged  is...
Mon, 16 Jul, 2018 at 3:36 PM
Interac Online won't accept my card. What can I do?
Interac online is supported by your financial institution and allows you to fund your account directly.   In order to know if your institution provides ...
Tue, 4 Dec, 2018 at 4:35 PM
It says "Exceeds Max Daily" Limits for Interac online¹. What should I do?
In this situation, you need to contact your bank to increase your daily limit, as most likely it's been set as $500 or $1000 per day. ¹ At this mom...
Mon, 16 Jul, 2018 at 3:24 PM
Interac Online Transfer limits are smaller than I wish to deposit.
In these scenarios, you will need to contact your financial institution to raise or remove limits or you may use one of our other options for funding your a...
Tue, 4 Dec, 2018 at 4:35 PM