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Basic Questions

How does CoinField Account verification process work?
At CoinField our goal is to be entirely in compliance with KYC & AML Local and International regulations. For Canadian Citizens and Residents¹, we&...
Mon, 15 Oct, 2018 at 1:56 PM
Is it mandatory to be verified to trade at CoinField?
Yes. All clients must go through the verification process, and CoinField also preserves the right of double check and verify current users using our pla...
Mon, 15 Oct, 2018 at 3:47 PM
Is it mandatory to be verified to withdraw funds?
Yes, it is.  In order to be able to fund you account, you must have at least level 5, as in order to withdrawal, you must be fully approved as level 6.¹...
Fri, 19 Oct, 2018 at 8:17 AM
How long does it take to have my account fully verified?
The account verification works in different ways for Canadian Residents and International clients. For Canadian Residents¹, Equifax² verification might re...
Mon, 15 Oct, 2018 at 3:49 PM
How can I get my account verified to Level 6?
In a case that on your settings it shows that you are at any Level that not the Level 6, you cannot access your wallets, or even trade and withdrawal, as pe...
Mon, 15 Oct, 2018 at 3:46 PM
What does it mean Approved Level 4¹?
Having your account approved under Level 4 means that the automatic verification couldn't set your account directly to Level 5 (where you are allowed t...
Mon, 15 Oct, 2018 at 1:55 PM
What does it mean Approved Level 5¹?
Having your account approved under Level 5 means that the automatic verification couldn't set your account directly to Level 6 (where you are allowed t...
Mon, 15 Oct, 2018 at 1:55 PM
What does it mean Approved Level 6?
Having your account approved to Level 6 means your account reached the last Level for approval to access all features in our Platform, which you're all...
Mon, 15 Oct, 2018 at 1:55 PM
What nationalities can open an account on CoinField?
We are currently offering the service in many different countries worldwide.  You can check the list of available countries here or see the restricted c...
Fri, 19 Oct, 2018 at 8:14 AM
What are the restricted countries to open an account on CoinField?
We are currently offering the service in many different countries worldwide.  You can check the list of available countries here or see the restricted c...
Fri, 19 Oct, 2018 at 8:13 AM