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Basic Questions

Verification process explained
The verification process includes verifying your email address and phone number, creating a profile, and uploading the required documents according to the s...
Thu, 24 Sep, 2020 at 8:27 AM
How does CoinField's account verification process work?
At CoinField, we ensure that we are fully compliant with local and international KYC & AML regulations. For all Clients, we’ve partnered with Jumio ...
Thu, 24 Sep, 2020 at 8:29 AM
Is it mandatory to be verified to trade at CoinField?
Yes, all clients must go through the verification process. CoinField also reserves the right to double-check and verify current users using our platform, in...
Thu, 24 Sep, 2020 at 8:32 AM
Is it mandatory to be verified to withdraw funds?
Yes, for all deposits and withdrawals, you must have a Pro account (Level 6), (Previously Level 5 with limited deposits and withdrawals).    The verificat...
Thu, 24 Sep, 2020 at 8:37 AM
How long does it take to have my account fully verified?
For all clients, if Jumio identity returns as successful, then the client can get instantly approved to Pro (Level 6). However, a manual review by our Compl...
Thu, 24 Sep, 2020 at 8:39 AM
How can I get my account verified to Pro?
To get your account fully verified, we suggest you check your E-mail Inbox and Spam folders for any incoming requests from our Compliance Team to complete y...
Thu, 24 Sep, 2020 at 8:40 AM
What does Demo Account mean?
Having your account approved as "Demo", you can only have access to the account dashboard (view mode), and be part of our referral program. This i...
Thu, 24 Sep, 2020 at 8:41 AM
What does it mean Approved Pro?
Having your account approved to Pro (Level 6) means you have reached the last Level for approval to access all features in our Platform, You can deposit and...
Thu, 24 Sep, 2020 at 8:43 AM
What nationalities can open an account on CoinField?
We are currently offering the service in many different countries worldwide.  You can check the list of available countries here or see the restricted c...
Wed, 16 Oct, 2019 at 6:45 AM
What are the restricted countries to open an account on CoinField?
We are currently offering the service in many different countries worldwide.  You can check the list of available countries here or see the restricted c...
Wed, 16 Oct, 2019 at 6:46 AM