If your deposit is showing as canceled, rejected, or not authorized - this means that your financial institution has stopped the transaction you have initiated on their end. If this occurs, kindly contact your financial institution to clarify the situation and inform them of your deposit.


Please be aware that most of the time, the transactions are stopped on the financial institutions' system. Therefore, it's outside of our control. For the transactions to go through successfully, you might need to notify your financial institutions of your intention and authorize it over the phone.