Please be advised that our exchange uses the BCH Legacy Address format. These addresses begin with a '1', therefore if your address starts with a 'q' you will need to use a BCH Legacy converter to convert your address in order for your withdrawal to process successfully.

If you already have a Legacy address and are experiencing issues with your withdrawal, please do not hesitate to get in touch with our support team at, we will be more than happy to help you.

*Coinfield cannot cancel, reverse or recover transactions that are accidentally sent to a wrong destination address.