We would like to remind our valued clients that the only SMS we send is to confirm successful deposits/withdrawals to and from your account. If you receive any messages asking for your personal details, funds, etc., we strongly recommend you do not open the message or provide any information as it is likely to be fraud.
For security reasons, we prefer our clients to contact us from the email address you've used to register or log in to your CoinField account with a detailed description of the problem. You may reach us at firstname.lastname@example.org and we'll be glad to help. We strive to reply to all client inquiries through emails within 24 hours.
The only time CoinField will contact you over the phone is for OTC services. Other than that, we do not offer support over the phone therefore if you receive any call pertaining to be from us please do not provide any information as it is likely to be fraud.