Have you made a deposit or withdrawal and it has not been completed, it may have one of the statuses applied and should be resolved quickly.

state :submitted, initial: true # Indicates that the withdrawal has been submitted by user.


state :auditing # Indicates that the withdrawal is being audited by the system.


state :audited # Transitional temporary state.


state :authorizing # Indicates that the withdrawal is being authorized by the administrator.


state :authorized # Transitional temporary state.


state :canceled # Indicates that the withdrawal has been canceled by user.


state :suspected # Indicates that the system has detected some suspicious activity.


state :rejected # Indicates that the withdrawal has been rejected by the system or administrator.


state :en-queued # Indicates that the processing of withdrawal has been en-queued (only for coin withdrawals).


state :processing # Indicates that the withdrawal is being processed by the workers right now (only for coin withdrawals).


state :confirming # Indicates that the withdrawal transaction is being confirmed on the network (only for coin withdrawals).


state :succeeded # Indicates that the withdrawal has been successfully processed and confirmed.


state :failed # Indicates that the processing of withdrawal has failed.