Have you made a deposit or withdrawal and it has not been completed, it may have one of the statuses applied and should be resolved quickly.

state :submitted, initial: true # Indicates that the withdrawal has been submitted by user.

state :auditing # Indicates that the withdrawal is being audited by the system.

state :audited # Transitional temporary state.

state :authorizing # Indicates that the withdrawal is being authorized by the administrator.

state :authorized # Transitional temporary state.

state :canceled # Indicates that the withdrawal has been canceled by user.

state :suspected # Indicates that the system has detected some suspicious activity.

state :rejected # Indicates that the withdrawal has been rejected by the system or administrator.

state :en-queued # Indicates that the processing of withdrawal has been en-queued (only for coin withdrawals).

state :processing # Indicates that the withdrawal is being processed by the workers right now (only for coin withdrawals).

state :confirming # Indicates that the withdrawal transaction is being confirmed on the network (only for coin withdrawals).

state :succeeded # Indicates that the withdrawal has been successfully processed and confirmed.

state :failed # Indicates that the processing of withdrawal has failed.