Having your account approved under Level 5 means that the automatic verification couldn't set your account directly to Level 6 (where you are allowed to make withdrawals), but you can start depositing crypto and Fiat currency, as well trade in our platform while our team review your account to upgrade it to level 6.


This level means that even though you uploaded all documents, your account may still contain some discrepancy in regards of the database we check against your documents and profile, which our Compliance Team will need to review manually.


¹ Be aware that while in this Level, no withdrawals whatsoever are authorized, until we can upgrade your account to Level 6.