Having your account approved under Level 4 means that the automatic verification couldn't set your account directly to Level 5 (where you are allowed to make Fiat transactions), and you can only deposit and trade cryptocurrency at this moment while our team review your documents to upgrade your level to 6.


This level means that some information provided in your profile couldn't be verified, it may be missing required documents or it contains some discrepancy in regards of the database we check or your documents, which our Compliance Team will need to check manually.


¹ Be aware that while in this Level, no withdrawals whatsoever are authorized, until we can upgrade your account to Level 6.