For client security, 2FA is a second layer security feature that you may add to your account. If you require a 2FA deactivation, please provide the following information to this email address, 

  • A selfie of you holding a valid piece of ID and a note stating that you are requiring and authorizing the procedure of the 2FA deactivation from your account.
  • The note must also contain your name, your signature matching your document and date.

The department responsible will deactivate your 2FA after verifying the documents and information that you have provided.