If there is an error message appearing, we suggest you to open a ticket with us and attach a screenshot of the error you're getting. We will escalate the issue to our IT team to verify. 


If there wasn't any error message shown, we encourage you to try resetting your password (https://account.coinfield.com/accounts/password/new), clean your browser cookies, and refresh the page. After that, please try logging in by using the following link: https://account.coinfield.com/accounts/sign_in


If the issue is regarding your 2FA code not working, we suggest checking your app that generates the code every time you log in as the code changes frequently.


If that doesn't work, please don’t hesitate contacting us.