If there was an error message appearing, we suggest you to open a ticket with us sending the screenshot of the error you're getting. We will escalate the issue to IT team to verify. 


If there wasn't' any error message shown, we encourage you to try resetting your password through the link https://account.coinfield.com/accounts/password/new, clean your browser cookies, and refresh the page. After that, please try login by using the following link: https://account.coinfield.com/accounts/sign_in


If the issue is 2FA code not working, we suggest checking your app that generates the code every time you log in as the code changes frequently.


If even after that you couldn't access your account, please don’t hesitate contacting us.