Based on our KYC/AML policies, we require the following below documents to open an individual account combined with the identity verification process by Jumio and ComplyAdvantage. In order to upload them, please login to your Coinfield account and access your settings from your Dashboard page. In your settings, choose Document Center and select "Upload Document".
SELFIE of yourself, which must be according to the following requirements:
You must take a SELFIE holding a NOTE
the image must be clear >> no smudges or blurs
In bright color >> dark pictures can't be verified
No glares in the image, so we can check your information
High resolution, so we are able to check your face and NOTE
DO NOT wear any hats, sunglasses, fabrics, gigs or anything that can cover your head when taking the SELFIE
If you are wearing corrective glasses in your ID photo, wear them in your Selfie too. Otherwise, remove them before taking the Selfie
The NOTE must have:
A Photo of a Government issued valid ID (from both sides) - the ID must contain your Photo, Full name, Date of Birth and your signature.
Ensure that your document is valid and not expired, without hole punches or other modifications
Ensure your document is in a well-lit area without glare. (Natural sunlight is best)
Photograph the entire document and avoid cutting off any corners or sides
Ensure the ID is fully visible and in focus
Do not obfuscate any information on the ID
If you made a mistake, refresh the page to restart the process. Do not attempt to complete the process if you know there is an error.
Acceptable ID documents (Photo), 6-month validity before the expiry date:
- International Passport
- International Government issued Driver's' license (both sides)
- International Permanent Residency Card (both sides)
- International Citizenship Card (both sides)
- National ID with photo (both sides)
Proof of address (must be only in "PDF" format downloaded directly from the issuer's website, we cannot accept digitally scanned documentation neither photos).
NOT older than 3 months, which must contain the date on it.
Must clearly state your full name and address
Must contain the information from the service company, a licensed corporation or government authority with issuer logo
The documents we currently accept as Proof of Address as listed below:
Acceptable Proof of Address Documents (PDF Electronic Document):
Bank account Statement
Credit Card Statement
Tax Confirmation Document
- Mortgage or Loan Statement
Utility bills, such as:
- Residential Bills (No Cell Phone)
Middle Eastern Countries (Jordan, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates), Please note that you must submit a total of 2 documents (choose 2 documents from 3 different groups of choices).
Proof of ID Photo
Secondary Proof of ID Photo
Proof of Address
Electronic Document (PDF)
Utility bills, such as:
Our Compliance department reserves the right to request any additional documents in case of any inconsistency or improper documents for verification, as well as further documents in case of policy changes.