Customer ID or Customer Reference Code is the unique serial number which represents each customer in our system.

For any deposits or withdrawals, we require this code to be able to verify the funds. This code is located on each user's dashboard on CoinField:


    Dashboard >> CAD Wallet >> Deposit >> E-transfer >> Note to the receiver.

Your Reference Code is also under Dashboard >> CAD Wallet >> Deposit >> E-transfer >> In the table where it shows the steps which read "Note receiver."

Please be aware that any incoming deposits without this information might be on risk of not being deposited.