In order to initiate a withdrawal Request via e-Transferyou must first be approved to Pro (Level 5 - Restrictions apply) or High Limit (Level 6 - No restrictions) and follow the steps as shown on your Dashboard >> Transfer TAB on the left of the page. In there, choose the CAD currency and inside your wallet, select Withdrawal >> E-Transfer².

You must fill the information requested in there in order to get the funds into your bank account.

To receive the funds resulted from your e-Transfer withdrawal request, you must inform a password, which will always be your Account Reference Number (SN number). 

Your password can be located by navigating to your Dashboard >> CAD Wallet >> E-transfer >> Withdrawal option.

Make sure that you inform your SN number (account reference number) precisely how it shows on your account without spaces. Avoid formatting changes or any other characters, so your request doesn't get canceled by Interac due to failed attempts.

Be advised that the processing time for e-Transfer withdrawal is from 1-48 hours, the processing timeframe starts from your bank's cut-off time. For weekend requests, in case you don't receive your funds within the 48-hour frame mentioned above, please allow 1-8 business hours on the next business day.

Please check our Transfer fees page for the latest update.

¹ Be advised that any third party extra fees charged  is not under CoinField responsibility, as we have no control over different banks and financial institutions

² Your funds will be sent to the same E-mail address registered in your CoinField account.