If you lost your phone, you may download the Google Authenticator App on your new phone and scan the QR code or enter the 16 digit code that was provided by Coinfield when you originally setup your 2FA verification.

We are unable to retrieve your 2FA codes, however, you may request for a 2FA deactivation and reset your 2FA verification so that you are able to generate new bar-codes that you can safely store.