If you would like to receive an email notification when the funds are credited to your account, it can be enabled on your settings within your bank institution. An e-mail confirmation from Interac after your funds are sent doesn't mean the funds are already credited to your account. Please allow the processing time frame informed in order to be able to see the funds available in your account.
Once your funds arrive and are verified internally by our Finance Team, we'll then add them to your CoinField account².
¹ Be advised that any third party extra fees charged is not under CoinField responsibility, as we have no control over different Banks and Financial Institutions
² Your funds will be available in CoinField wallet according to the processing time informed within 24 business hours PST (Vancouver Pacific Time), which the 24 hours frame starts from the Bank's cut off which is 1 PM (PST) & 4 PM (EST). For weekend requests, in case you don't receive your funds within the 24 hours frame, please allow until 1-8 business hours on the next week day.