There are two reasons which may cause this issue:
- Your daily bank transaction limit is less than $500,00 CAD, and this case you must contact your bank to change your limits.
- We could not verify your account and the same is still pending on Level 4 or below. In this case, you must contact our Compliance team at email@example.com to check your account and run the approve it manually.
If you do have any further questions or any of the reason above doesn't fit your situation, please open a Support ticket so we can better assist you.