There are two reasons which may cause this issue:

  1. Your daily bank transaction limit is less than $500,000 CAD. In this this case, you must contact your bank to change your limits.
  2. We could not verify your account and the same is still pending on Level 4 or below. In this case, you must contact our Compliance team at to check your account and run the approve it manually.

If you do have any further questions or any of the reason above doesn't fit your situation, please open a Support ticket so we can better assist you.