Yes to withdraw, however you can trade without being verified. 

You can trade at Starter level but restrictions apply (Crypto to Crypto only please click here for more information). If you wish to fund your account with fiat then must have a Pro or High Limit status.


In order to be able to fund your account, you must have at least Pro (same as level 5, limited deposits and withdrawals), or High Limit (level 6 status (fully approved)).


The verification process is done as below for all clients:

For all Clients, we've partnered with Jumio for online Identity verification. If verification might return successful then the client can get instantly approved to Pro (same as level 5, limited deposits and withdrawals) and start funding the account. However, a manual review by our Compliance team is still necessary in order to be fully approved to High Limit (same as level 6 - limits have not been changed). As well, if Jumio cannot confirm the identity of the user, then one of our KYC officers will take over the file and process it manually.¹

We have also partnered with ComplyAdvantage for Identity verification, if this is not successful then our Compliance team will review the accounts/documents and client’s information before final approval.

We are currently offering the service in many different countries worldwide. 


You can check the list of available countries here or see the restricted countries here.


Our Compliance department reserves the right to request any additional documents in case of any inconsistency or improper documents for verification, as well as further documents in case of policy changes. While registering on the website, make sure you provide the proper and high-quality documents so your account can be approved as soon as possible. Please also check Documents required for account registration.

¹ If the instant verification form is not possible, it might be because we have found a discrepancy with the information provided. Other reasons can include the client refreshing or leaving the page while the verification is being processed.