At CoinField, we ensure that we are fully compliant with local and international KYC & AML regulations.
For all Clients, we’ve partnered with Jumio for our online identity verification process. If your verification is returned as successful, you will be instantly approved to Pro (Level 6). However, a manual review by our Compliance team is still necessary in order to fully approve your account. If Jumio cannot confirm the identity of the user, our KYC officers will take over the file and process it manually.¹
We have also partnered with ComplyAdvantage for further verification. If this is still not successful, then our Compliance team will review the client’s information and documents before final approval.²
The verification process includes verifying your email address and phone number, creating a profile, and uploading the required documents according to the specifications provided when signing up. All information provided will then be checked for the final approval of the account. Make sure you provide the proper high-quality documents so your account can be approved as soon as possible. You may also check Documents required for account registration for more information.
There are 2 different levels in the verification process.
The system has been updated and now we have 2 account levels
Demo - The user has access to the account Dashboard (view mode).
These are levels 1, 2, 3, 4 which is explained below.
Pro (Level 6) - Can deposit and withdraw in crypto and fiat up to $2,000,000 USD per day.
If your account has not been instantly approved there may be an issue and a member of our KYC team will be in touch via email within 24-48 business hours.
Pro verification will be manually reviewed within 24-48 business hours.
Our Compliance Department reserves the right to request any additional documents if they find any inconsistencies or improper documents that were submitted. We can also ask for further documents if our policies change.
1. If instant verification is not possible, it might be because we have found a discrepancy with the information provided. Other reasons can include the client refreshing or leaving the page while the verification is being processed.
2. Please also check this information about Jumio and ComplyAdvantage.